Open Position: Volunteer Coordinator
Are you passionate about environmental conservation and connecting people to the outdoors? The Pacific Crest Trail Association (PCTA) is looking for someone with project management, digital engagement and coordination experience to join our team as a Volunteer Coordinator.
The Volunteer Coordinator recruits, trains, and engages volunteers to enhance the PCTA’s Volunteer Programs. Job duties include assisting staff and volunteer leaders with communication, engagement, and coordination, overseeing volunteer recognition, and providing caring and thoughtful customer service to volunteers. This position partners with regional staff to coordinate PCTA’s Trail Skills College which is designed to teach volunteers technical trail skills, crew leadership, saw training, and first aid and CPR. The Volunteer Coordinator participates in developing and implementing new policies and practices in volunteer recruitment and engagement.
The Volunteer Coordinator is a full-time position.
This Position:
Volunteer Engagement & Training
- Coordinate PCTA’s volunteer rewards program including determining recipients, ordering materials, mail merging letters, and coordinating mailing
- Collaborate regularly with PCTA's marketing and communications team, program staff, and community-based volunteer groups in the creation and publication of digital content to recruit, train, engage, retain, celebrate, and listen to volunteers
- Collect photos, stories, project recaps, and community highlights for the monthly Volunteer Newsletter. Oversee its distribution and regularly communicate with staff about necessary information and contributions
- Collaborate with program staff, agency and non-profit partners, local planning committees, and volunteer leaders to coordinate a trail wide Trail Skills College training program consisting of virtual and in-person events.
- Coordinate all Trail Skills College curricula and other supporting materials, including adding new courses, assessing and revising as needed with internal and external experts
- Attend some trail skills training events to assist with logistical support and engage with volunteers
Program Administration
- Respond timely and effectively to all volunteer inquiries
- Assist volunteers in resolving registration challenges and issues
- Oversee program-related volunteer communications, including pre- and post-project and training emails, automated communications, and post-project surveys
- Coordinate with staff and volunteers to develop, implement, and improve tabling materials, opportunities and events
- Manage data, volunteer records, and reports
- Provide administrative support (e.g. data entry, report preparation, and mailings) for various staff and projects
- Perform related duties as assigned
See full job description on our website at: https://www.pcta.org/about-us/jobs/