Programs Specialist

The Programs Specialist works within the Programs Team of the Customer Success department. The primary purpose of the role is to implement programs and support customers to decarbonize (switch from gas to clean electricity) their homes, businesses, or vehicles, in alignment SVCE’s goal of reducing greenhouse gas emissions. This position leads or supports the implementation of key customer-facing decarbonization programs, which may include rebates, direct installation services, technical assistance and training, customer engagement, financing, or other program types. This position will primarily support the implementation of Home Rebates, SVCE’s flagship residential building electrification incentive program.