Job Purpose
The goal of SYRCL’s River People program is to unite the community for effective advocacy on behalf of the Yuba watershed. The Community Engagement Manager implements SYRCL’s River People program’s goals of community engagement, volunteerism, outreach, and information exchange. The CEM is the primary point-person for volunteer recruitment, retention, recognition, and management for SYRCL programs and events that rely on volunteer participation. The Community Engagement Manager (CEM) reports to the Communications & Engagement Director. The CEM is expected to exercise judgement and provide management for a range of activities and programs promoting community engagement. These include direct outreach, recruitment, and management of SYRCL’s volunteers, production of annual events (River Cleanup, State of the Yuba, and Quiz Night), and supporting other events such as the Wild and Scenic Film Festival.
The CEM is responsible for:
1) Engaging volunteers to participate in many of SYRCL’s work, including SYRCL’s Wild & Scenic Film Festival.
2) Ensuring that SYRCL engages in regular communication with the community in conjunction with the Education and Outreach Coordinator.
3) Organizing the annual River Cleanup, State of the Yuba, and Quiz Night.
4) Managing event and volunteer budgets in coordination with the Communications & Engagement Director.
Duties and Responsibilities
Volunteer Management:
- Volunteer recruitment, training, management and being the primary point-of-contact for SYRCL events including: the River Cleanup, Quiz Night, Wild for the Yuba, State of the Yuba, and the annual Wild & Scenic Film Festival. The CEM may assist in volunteer recruitment in SYRCL’s River Ambassador and River Monitoring programs, as well as other restoration programs.
- Maintain, promote, and develop a wide range of volunteer opportunities within the organization.
- Collaborate with staff regularly to assess the need for volunteer assistance.
- Develop and implement a written plan for volunteer recruitment, retention, and recognition.
- Conduct and/or arrange for volunteer orientation and training and ensure that volunteers are sufficiently trained in the duties of the assignment.
- Schedule all volunteer activity (through online platform).
- Develop and manage volunteer policies, procedures, and standards of volunteer service.
- Evaluate all aspects of volunteer programs to ensure effectiveness and to recommend/implement changes as appropriate.
- Organize and participate in volunteer appreciation and recognition programs and special events.
- Maintain accurate records and provide timely statistical and activity reports on volunteer participation. Collect and organize data to help increase engagement.
- Provide ongoing support and guidance for volunteers and provide opportunities to resolve grievances and promote cooperation and interest.
- Assist in keeping volunteer pages and events on the SYRCL website updated.
- Work with Communications & Engagement Director to identify successes and shortcomings regarding volunteer recruitment and retention.